WE’RE HERE TO PROVIDE THE BEST METAL RECYCLING IN DENVER
We are a close-knit group of friendly folks who care about what we do. So when you call for service, price quotes, or account questions—or when you drive through our gate—we’ll be here for you.
Murray, Alan and Michael Cohen: Owners
As our founder, mentor, father and grandfather Bob Cohen often said, “You can never make a bad deal with good people.” We like to think he still watches over things around here, and we work every day to be the “good people” to whom he referred.
OUR COMPANY PHILOSOPHY: “WHAT IS A CUSTOMER?”
- A customer is the most important person ever in this office…in person, by mail or by telephone.
- A customer is not dependent on us…we are dependent on him/her.
- A customer is not an interruption of our work…he/she is the purpose of it.
- We are not doing a favor by serving a customer…he/she is doing us a favor by giving us the opportunity to do so.
- A customer is not someone to argue or match wits with…no one ever wins an argument with a customer.
- A customer is a person who brings us his/her wants…it is our job to handle them profitably, to him/her and to ourselves.
Michael Yourtz: Vice President, Commercial Accounts
With two decades in scrap operations and purchasing, Michael knows his metals. That makes him very valuable to you as a scrap consultant. He is happy to visit any time to quote a clean-up or go over your current industrial service.
The bottom line: Many of our competitors employ “newbies” in this position – but IMI customers get our most experienced and knowledgeable scrap buyer.
Tap Sittiseri: Vice President, Non-Ferrous Division
When you drive in with a load of copper, aluminum, stainless or other metals, Tap will grade and price your material, and direct you around the yard for safe, timely unloading.
The bottom line: Whether you’re a regional wholesaler, a hard working scrap peddler, or a plumber with a pick-up full of copper tubing, Tap will treat you with the honesty and respect you deserve (and that keeps you coming back).
Jacinda Stinson: Dispatch Manager
As Dispatch Manager, Jacinda is the heart and soul of our customer service. She has been essential here at IMI for a dozen years, and now she’s quickly becoming “family” to many of our customers as well. Any customer who has called at the last minute to get a scrap bin switched out, requested a container for a clean-up, or asked to schedule a specific service appointment knows just how accommodating and professional Jacinda is.
The bottom line: Nobody in the Denver area is as committed to scrap pick-up service as IMI, and Jacinda makes sure we stand head and shoulders above our competition.
Brian Froid:Yard Foreman
The bottom line: Brian will help you navigate our yard safely, and he’ll go over your load to let you know what it’s worth, and what you could do to get the most money for your material.